AZE FARMS — Terms and Conditions of Use
Platform: Aze Farms (Aze Farms Client App · Aze Pro Seller App · Aze Delivery Courier App)
Operator: Aze Ventures LTD, Republic of Cameroon
Trade Register: [TO BE COMPLETED]
NIU: [TO BE COMPLETED]
Registered address: [TO BE COMPLETED], Republic of Cameroon
Website: www.azefarms.com
Effective Date: 24 June 2026
Version: 1.0
Table of Contents
- Preamble and Identification of the Platform
- Purpose, Scope and Acceptance
- Definitions
- Description of the Aze Farms Ecosystem
- User Categories and Role-Based Acceptance
- Account Creation and Eligibility
- KYC, Verification and Administrative Validation
- Seller / Farmer Obligations
- Courier Obligations
- Client Obligations
- Product Listing, Stock and Quality Rules
- Order Process
- Collection, Delivery and Confirmation
- Payment Model, Commissions and Payouts
- Cancellations
- Product Issues, Claims and Refunds
- Responsibility Matrix
- Ratings, Reviews and Communications
- Prohibited Conduct
- Platform Administration, Moderation and Sanctions
- Liability and Limitations
- Data Protection and Privacy
- Account Suspension, Termination and Deletion
- Intellectual Property
- Applicable Law and Cameroonian Legal Framework
- Amendments
- Dispute Resolution
- Contact Information
Article 1 — Preamble and Identification of the Platform
Aze Farms is a digital agricultural e-commerce and marketplace ecosystem operated by Aze Ventures LTD, a company incorporated and operating under the laws of the Republic of Cameroon. The Platform connects clients, farmers/sellers and couriers for the purchase, preparation and delivery of fresh agricultural and food products.
The ecosystem consists of three interconnected applications — the Aze Farms Client application (for buyers), the Aze Pro Seller/Farmer application (for farmers and sellers), and the Aze Delivery Courier application (for delivery partners) — together with an administrator platform, website and associated support services.
| Legal name | Aze Ventures LTD |
| Platform name | Aze Farms |
| Trade Register | [TO BE COMPLETED] |
| NIU | [TO BE COMPLETED] |
| Share capital | [TO BE COMPLETED] |
| Registered address | [TO BE COMPLETED], Republic of Cameroon |
| Website | www.azefarms.com |
| General support | support@azefarms.com |
| Legal contact | legal@azefarms.com |
| Privacy contact | privacy@azefarms.com |
Aze Ventures LTD operates as a coordinated marketplace and logistics platform. It facilitates product discovery, order placement, seller preparation, courier assignment, delivery confirmation, payment recording, claims handling and payout management. The Platform is not a passive directory — it is an organized ecosystem with operational rules applicable to each User according to their role.
Article 2 — Purpose, Scope and Acceptance
These Terms and Conditions of Use (hereinafter "the Terms") govern access to and use of the Aze Farms ecosystem by Clients, Sellers/Farmers, Couriers and administrators across all Aze Farms applications, the website and related services.
By creating an account, submitting KYC documents, publishing products, placing an order, accepting a delivery mission, or using any part of the Platform, the User confirms that they have read, understood and unconditionally accepted these Terms.
If a User does not agree with these Terms, they must immediately cease all use of the Platform.
The same Terms apply across all three Aze Farms applications; however, each User is bound by the provisions corresponding to their role and activities on the Platform.
Article 3 — Definitions
| Term | Definition |
|---|---|
| Platform | The Aze Farms digital ecosystem, including the Client app, Aze Pro Seller/Farmer app, Aze Delivery app, website, administrator platform and all related services. |
| User | Any person or entity accessing or using the Platform in any capacity. |
| Client | A User who browses products, builds a basket, places orders, receives deliveries and pays for products. |
| Seller / Farmer | A User who publishes agricultural or food products, manages stock, prepares orders and receives payouts. |
| Courier | A delivery partner who accepts missions, collects products from Sellers and delivers them to Clients. |
| Product | Any agricultural, food, fresh, processed or related product listed on the Platform. |
| Basket | The collection of products selected by a Client before order validation. |
| Order | A validated Client request for products, which may involve one Seller or multiple Sellers. |
| Sub-order | The portion of a multi-seller Order assigned to a specific Seller. |
| Delivery Mission | A delivery task accepted by a Courier, including one or multiple pickup points and one delivery destination. |
| Fresh Product | A perishable product such as fruit, vegetables, fish, meat, dairy or any product requiring timely handling. |
| Non-perishable Product | A product that is not immediately perishable under normal storage conditions. |
| KYC | Know Your Customer — identity and verification process required for Sellers/Farmers and Couriers before activation. |
| Delivery Fees | Fees paid by the Client through the Platform before the delivery process begins. |
| Product Amount | The amount due for the goods in the basket, paid by the Client at delivery. |
| Commission | The percentage retained by Aze Ventures LTD from product amounts or delivery fees. |
| OTP / QR Confirmation | A code, scan or digital validation process used to confirm delivery, reception and/or payment. |
| Claim | A request submitted by a Client, Seller or Courier concerning a missing, damaged, delayed, incorrect or disputed order. |
| Orange Money | The primary mobile wallet used for payouts to Sellers/Farmers and Couriers. |
| XAF / FCFA | Franc CFA — the legal currency of the CEMAC zone and the Republic of Cameroon. |
| Aze Ventures LTD | The legal entity operating the Aze Farms platform under the laws of the Republic of Cameroon. |
| ANTIC | Agence Nationale des Technologies de l'Information et de la Communication. |
| APDCP | Autorité de Protection des Données à Caractère Personnel — established by Law No. 2024/017. |
Article 4 — Description of the Aze Farms Ecosystem
Aze Farms is structured around three connected applications and one administrator platform:
| Component | Purpose |
|---|---|
| Aze Farms (Client app) | Allows Clients to browse farms, products and categories, build a basket, place orders, pay delivery fees, track delivery, confirm receipt and submit ratings or claims. |
| Aze Pro (Seller/Farmer app) | Allows Sellers/Farmers to create a store, submit KYC documents, publish products, manage stock and prices, receive and prepare orders, hand them to Couriers and request payouts. |
| Aze Delivery (Courier app) | Allows Couriers to submit KYC documents, select a vehicle type, go online, accept delivery missions within a 30-second window, collect products from multiple Sellers, deliver to the Client and receive earnings. |
| Administrator platform | Allows Aze Ventures LTD to verify users, monitor orders, coordinate support, manage payouts, moderate products, resolve disputes, apply sanctions and protect the integrity of the Platform. |
A single Client order may include products from one Seller or several Sellers. Where several Sellers are involved, the Platform splits the order into sub-orders for preparation and may assign a multi-stop delivery mission to a single Courier — the Client sees only one simple order experience throughout.
Article 5 — User Categories and Role-Based Acceptance
These Terms apply to all Users. Each User is bound by the obligations attached to their role:
| User Role | Primary Commitments |
|---|---|
| Client | Provide accurate information, pay delivery fees in-app, pay the product amount at delivery, be reachable, verify the order upon delivery and report visible issues immediately. |
| Seller / Farmer | Publish accurate products, maintain honest stock levels, guarantee product quality before handover, prepare correct orders and cooperate with Aze Ventures LTD in claims and quality reviews. |
| Courier | Verify each pickup, preserve product integrity after collection, deliver to the correct Client, collect payment where required and remit all collected funds to Aze Ventures LTD. |
| Aze Ventures LTD | Coordinate the ecosystem, validate KYC, arbitrate claims, manage payouts, enforce operational rules and protect the integrity of the Platform. |
Article 6 — Account Creation and Eligibility
6.1 Eligibility
The Platform is intended for persons of legal age under Cameroonian law, being at least eighteen (18) years of age, or for minors acting under the supervision of a parent or legal guardian who has accepted these Terms on their behalf.
6.2 Client Account
Clients may create an account using a telephone number, email address and OTP validation, or Google authentication where available. The Client must provide accurate personal information, a reachable phone number and a correct delivery address before placing orders.
6.3 Seller / Farmer Account
Sellers/Farmers may create an account with basic information but cannot publish products or receive orders until KYC verification and administrative validation are completed. Required documents may include:
- Full name and contact details;
- Front and back of a valid National Identity Card (CNI) or equivalent document;
- Selfie or photograph holding the identity document;
- Name, description and category of the farm, shop or selling activity;
- Location, operating address or production/sales area;
- Telephone number and payout account (Orange Money);
- Photographs of the farm, shop or products where required;
- Professional licences, authorizations or business documents where legally required.
6.4 Courier Account
Couriers must complete KYC verification and administrative approval before receiving any delivery mission. Required documents may include:
- Full name and contact details;
- Front and back of a valid National Identity Card (CNI) or equivalent document;
- Selfie or photograph holding the identity document;
- Front and back of a valid driving licence, where required by vehicle type;
- Vehicle type (motorcycle, car, tricycle or pickup), photo, plate number, registration card and insurance where available;
- Operating city or delivery zone;
- Orange Money or other payout account;
- Emergency contact and profile photo.
6.5 Account Accuracy and Security
Users are responsible for the accuracy of all information provided and for maintaining the security of their login credentials. False, incomplete, misleading or fraudulent information may result in refusal of verification, account restriction, suspension or permanent deletion.
Article 7 — KYC, Verification and Administrative Validation
KYC is mandatory for all Sellers/Farmers and Couriers. Aze Ventures LTD may review, accept, reject, suspend or request additional documents from any Seller/Farmer or Courier at any time for security, compliance, quality control or fraud prevention purposes.
Administrative validation does not relieve Sellers/Farmers and Couriers of responsibility for their own conduct. It only grants permission to operate on the Platform under Aze Farms rules.
Aze Ventures LTD may temporarily disable a Seller/Farmer store, product listing or Courier account where documents are expired, suspicious, incomplete, inconsistent or under investigation.
Article 8 — Seller / Farmer Obligations
By using Aze Pro or publishing products on the Platform, each Seller/Farmer represents and warrants that:
- All products published are real, available and legally sellable;
- Product descriptions, prices, photographs, units and quantities are accurate and not misleading;
- Stock information is kept as close to real-time as reasonably possible;
- Products are fresh, clean, safe and fit for consumption at the time of handover to the Courier;
- Expired, rotten, unsafe, adulterated, dangerous or misleading products are strictly prohibited;
- Orders are prepared within the required time and in the correct quantities;
- The products handed to the Courier match the order or sub-order shown in the Platform;
- Any unavailable item, substitution or preparation issue is reported before final handover;
- No substitution is made without Client approval or Aze Ventures LTD validation;
- The Seller cooperates fully with Aze Ventures LTD in claims, refunds, replacements, investigations and quality reviews.
A Seller/Farmer remains responsible for product quality, freshness, accuracy and quantity until the product is validly handed to the Courier. Where a Seller/Farmer hands over a product that is already damaged, missing, unsafe or non-compliant, the Seller/Farmer may bear the resulting refund, replacement, penalty or account sanction.
Article 9 — Courier Obligations
By using Aze Delivery or accepting a delivery mission, each Courier agrees that:
- Each delivery mission must be executed with care, honesty and punctuality;
- The Courier must verify each product or package against the order or sub-order before confirming collection;
- Missing, damaged, incorrect or suspicious products must be reported before leaving the Seller location;
- Once collection is validated, the Courier bears responsibility for preserving the integrity of the products transported;
- The Courier must not open, consume, replace, remove, damage, mix, misappropriate or alter any products;
- The Courier must deliver to the correct Client and follow reasonable delivery instructions;
- Where payment at delivery applies, the Courier must collect the product amount from the Client;
- The Courier must confirm delivery and payment through OTP, QR code, in-app status or any other method required by Aze Ventures LTD;
- All collected funds must be remitted to Aze Ventures LTD according to the applicable reconciliation procedure;
- Any incident, accident, delay, Client absence, payment refusal or delivery issue must be reported immediately.
A Courier who abandons a delivery after validated collection commits serious misconduct. Where a product was compliant at collection and becomes damaged, lost, incomplete or non-compliant during transport, the Courier may be held financially and operationally responsible after investigation.
Article 10 — Client Obligations
By using the Aze Farms Client application and placing orders, each Client agrees that:
- The delivery address, phone number and order details provided must be accurate;
- The Client must be reachable during preparation and delivery;
- Delivery fees must be paid through the Platform before the delivery process begins;
- The product amount must be paid at delivery if the order is compliant;
- Payment may be made in cash to the Courier, by card where available, or by Mobile Money to numbers prevalidated by Aze Ventures LTD;
- The Client must verify the order at delivery before confirming receipt;
- Visible issues must be reported immediately at delivery or within the applicable claim window;
- The Client must not make false claims, abusive cancellations or fraudulent payment disputes;
- A compliant order cannot be refused without a valid reason recognized by Aze Ventures LTD.
If the Client is absent, unreachable, provides an incorrect address or refuses a compliant order without valid reason, Aze Ventures LTD may refuse refund of delivery fees, restrict the account, require advance payment for future orders or suspend the account in cases of repetition.
Article 11 — Product Listing, Stock and Quality Rules
All product listings must clearly state: the product name, category, unit, price in XAF, available quantity or stock status, Seller identity and any relevant conditions. Products must not be misleadingly photographed or described.
Aze Ventures LTD may remove or disable any product listing where the product is suspected to be unavailable, unsafe, expired, illegal, misleading, wrongly priced or contrary to quality standards.
Sellers/Farmers must maintain honest stock information. Repeated stock inaccuracies may lead to reduced visibility, financial penalties, temporary suspension or removal from the Platform. This is particularly important for fresh and perishable products where stock accuracy directly affects Client experience and food safety.
Article 12 — Order Process
12.1 Single-Seller Order
The Client selects products from one Seller, validates the basket and pays applicable delivery fees through the Platform. The Seller receives the order, prepares it, marks it ready and hands it to the Courier. The Courier verifies the order, validates collection, delivers to the Client, collects the product amount where applicable and completes the delivery confirmation process.
12.2 Multi-Seller Order
For a multi-seller order, the Client experiences a single basket and a single order. Behind the scenes, Aze Ventures LTD splits the order into sub-orders assigned to different Sellers. Each Seller receives and prepares only their own sub-order. A Courier may accept a multi-stop delivery mission, collect from each Seller in sequence, validate each pickup and assemble the complete order for delivery to the Client.
In a multi-seller order:
- Each Seller is responsible for the accuracy and quality of their sub-order until handover;
- The Courier is responsible for verifying each sub-order before collection validation;
- After each validated pickup, the Courier is responsible for the integrity and completeness of the goods transported.
Article 13 — Collection, Delivery and Confirmation
The delivery process is tracked through Platform statuses and may include GPS data, timestamps, pickup validation, OTP, QR code, Client confirmation, payment confirmation and support records.
| Stage | Operational Rule |
|---|---|
| Seller preparation | Seller prepares correct products in the correct quantity and condition within the required timeframe. |
| Courier pickup | Courier verifies the order or sub-order against the Platform before confirming collection. |
| After collection | Courier is responsible for the integrity, completeness and safety of products collected. |
| Client delivery | Client verifies the products and pays the amount due if the order is compliant. |
| Final confirmation | Delivery and payment are confirmed by OTP, QR code, in-app status, receipt or other Aze Ventures LTD method. |
Delivery time estimates are indicative and may vary due to preparation time, traffic, weather, road conditions, Seller delay, Client availability, force majeure or other operational circumstances.
Article 14 — Payment Model, Commissions and Payouts
14.1 Delivery Fees
Delivery fees are paid by the Client through the Platform before the delivery process begins. Aze Ventures LTD holds these delivery fees and releases the Courier share after successful completion and confirmation of the delivery.
Unless otherwise communicated, the Courier receives eighty percent (80%) of applicable delivery fees after successful delivery, while Aze Ventures LTD retains twenty percent (20%) as Platform commission.
14.2 Product Amount Paid at Delivery
The amount due for the products in the Client basket is paid at delivery after the Client has received and verified the order. Payment may be made in cash to the Courier, by card where available, or by Mobile Money to numbers prevalidated by Aze Ventures LTD.
The Courier collects the product amount on behalf of Aze Ventures LTD and must remit all collected amounts according to the reconciliation procedure. Aze Ventures LTD then disburses payouts to Sellers/Farmers and Couriers according to the applicable model.
14.3 Seller Commission
Unless otherwise agreed, the Seller/Farmer receives eighty percent (80%) of the product amount effectively paid and confirmed for their products, and Aze Ventures LTD retains twenty percent (20%) as Platform commission. For multi-seller orders, this calculation applies to each Seller based on the value of the products effectively delivered and confirmed.
14.4 Payout Availability
Once a delivery is completed, payment confirmed and funds reconciled, the Seller/Farmer and Courier may request withdrawal of available earnings through the Platform via Orange Money. Aze Ventures LTD may delay or withhold payouts where a claim, fraud suspicion, payment inconsistency or compliance review is pending.
14.5 Reconciliation
Aze Ventures LTD may carry out daily or periodic reconciliation of cash, Mobile Money, delivery fees, product amounts, commissions, refunds, penalties and payouts. Failure by a Courier to remit funds collected on behalf of Aze Ventures LTD constitutes serious misconduct and may result in suspension, deductions from earnings, civil recovery actions and legal proceedings where appropriate under Cameroonian law, including under Law No. 2010/012 on Cybersecurity and Cybercrime.
Article 15 — Cancellations
| Scenario | Rule |
|---|---|
| Cancellation by Client before Seller preparation | May be allowed if the order has not yet been accepted or prepared, subject to Platform status. |
| Cancellation by Client after preparation or pickup | May be refused or subject to charges, especially for fresh or perishable products. |
| Cancellation by Seller | Allowed only for verified stock unavailability, safety issue or force majeure; repeated cancellations may lead to sanctions. |
| Cancellation by Courier | Allowed only before collection or for valid operational reasons; abandonment after validated collection constitutes serious misconduct. |
| Cancellation by Aze Ventures LTD | Aze Ventures LTD may cancel an order for fraud, safety, payment issue, operational failure, Client absence or legal/compliance reasons. |
Article 16 — Product Issues, Claims and Refunds
16.1 Claim Windows
Claims concerning fresh or perishable products must be submitted immediately at delivery or no later than two (2) hours after delivery.
Claims concerning non-perishable products must be submitted within twenty-four (24) to forty-eight (48) hours after delivery, depending on the product type and issue.
Aze Ventures LTD may reject late claims, claims without evidence, claims submitted after consumption or manipulation of products, or claims arising from improper storage after delivery.
16.2 Evidence Required
Claims must include: the order number, a clear description of the issue, and photographs or videos where applicable. Aze Ventures LTD may request additional information from the Client, Seller or Courier before making a decision.
16.3 Possible Resolutions
| Issue | Possible Resolution |
|---|---|
| Product missing | Price deduction, refund, credit, replacement or later delivery of missing quantity. |
| Product damaged | Partial refund, full refund, replacement or deduction from the responsible party after evidence review. |
| Product not conforming | Refusal of affected item, replacement, refund or price adjustment. |
| Severe delay | Compensation, delivery fee adjustment, replacement or cancellation depending on cause and product condition. |
| Client absent | No automatic refund of delivery fees; product refund may be refused for perishable items. |
| False claim | Claim rejection, account warning, suspension or permanent account deletion. |
16.4 Contesting Decisions
A Seller/Farmer or Courier may contest a penalty, deduction or refund decision by submitting evidence through the support channel within the timeframe set by Aze Ventures LTD. Aze Ventures LTD will review the evidence and may confirm, adjust or reverse the decision.
Article 17 — Responsibility Matrix
| Scenario | Primary Responsibility |
|---|---|
| Product false, expired, unsafe or misleading before pickup | Seller/Farmer |
| Stock unavailable but not updated on the Platform | Seller/Farmer |
| Seller hands over incomplete sub-order; Courier reports before departure | Seller/Farmer |
| Seller hands over incomplete sub-order; Courier validates without reservation | Seller/Farmer and/or Courier depending on evidence |
| Product damaged after validated pickup | Courier |
| Product missing after validated pickup | Courier |
| Courier collects payment and fails to remit | Courier |
| Client provides wrong delivery address | Client |
| Client is absent or unreachable at delivery | Client |
| Client refuses a compliant order | Client |
| Platform technical error or wrong dispatch | Aze Ventures LTD, subject to investigation |
| Force majeure, insecurity, severe weather, road closure | Resolution by Aze Ventures LTD according to circumstances |
Article 18 — Ratings, Reviews and Communications
Clients may rate Sellers/Farmers and Couriers after a completed delivery. Reviews must be honest, relevant and not abusive, defamatory, discriminatory, fraudulent or unrelated to the order experience.
The Platform may provide messaging or support channels between Users and Aze Ventures LTD. Communications may be accessed by authorized Aze Ventures LTD staff only for support, dispute resolution, fraud prevention, safety or compliance purposes, in accordance with the Privacy Policy.
Article 19 — Prohibited Conduct
The following conduct is strictly prohibited on the Platform and may result in immediate account suspension, permanent deletion, reporting to competent Cameroonian authorities, or civil or criminal proceedings:
- Publishing false, illegal, expired, unsafe, stolen, adulterated or misleading products;
- Creating fake accounts or submitting false or forged KYC documents;
- Circumventing Aze Ventures LTD commissions or completing transactions outside the Platform's approved procedures;
- Refusing to remit collected client payments;
- Damaging, replacing, consuming, stealing or misappropriating products in transit;
- Making false claims or abusive refund requests;
- Harassing, threatening or abusing other Users or Aze Ventures LTD staff;
- Using bots, scraping tools, automated access or unauthorized systems;
- Interfering with the Platform infrastructure, payment flows, GPS, OTP or QR confirmation systems;
- Using the Platform for illegal, fraudulent, unsafe or unauthorized commercial activities;
- Engaging in any conduct that violates applicable Cameroonian law, including the Penal Code (Law No. 65/LF/24 of 12 November 1965 and its amendments), Law No. 2010/012 on Cybersecurity and Cybercrime, and Law No. 2011/012 on Consumer Protection.
Article 20 — Platform Administration, Moderation and Sanctions
Aze Ventures LTD may monitor Platform activity, validate KYC, moderate product listings, restrict stores, suspend Users, delay payouts, investigate orders, resolve claims, apply penalties and remove content where necessary to protect Users, ensure quality, prevent fraud or comply with applicable law.
Sanctions may include: warning, temporary restriction, product removal, reduced visibility, payment hold, refund deduction, financial penalty, account suspension, permanent account deletion or referral to competent legal authorities.
Article 21 — Liability and Limitations
Aze Ventures LTD coordinates orders, delivery, support and payments within the Platform. However, each User remains responsible for their own conduct, information, obligations and any breach of these Terms.
Specifically: Sellers/Farmers remain responsible for product quality before handover; Couriers remain responsible for product integrity during transport after validated collection; Clients remain responsible for address accuracy, availability and payment.
To the extent permitted by applicable Cameroonian law, Aze Ventures LTD shall not be liable for losses caused by:
- False, incomplete or misleading information provided by any User;
- Force majeure events including natural disasters, civil unrest, road closures or network outages;
- Client absence, incorrect delivery address or refusal of a compliant order;
- Improper storage of products by the Client after delivery;
- Unauthorized payments made outside the Platform's approved channels;
- Conduct of any User that violates these Terms.
Article 22 — Data Protection and Privacy
Personal data processing within the Aze Farms ecosystem is governed by the Aze Farms Privacy Policy, available at www.azefarms.com/privacy. By using the Platform, all Users acknowledge that Aze Ventures LTD may process identity, KYC, order, delivery, GPS, payment, communication, support and claim data for the purposes described in the Privacy Policy, in compliance with Law No. 2024/017 of 23 December 2024 on Personal Data Protection in Cameroon.
Article 23 — Account Suspension, Termination and Deletion
Aze Ventures LTD may suspend or terminate any account in the event of fraud, submission of false documents, repeated claims, refusal to pay, failure to remit collected funds, unsafe products, poor service quality, harassment, illegal conduct or violation of these Terms.
Users may request or initiate account deletion through the Platform settings. Account deletion is subject to data that Aze Ventures LTD must retain for legal, accounting, security, payment, claim or dispute resolution purposes.
Article 24 — Intellectual Property
The Aze Farms name, brand identity, logos, application designs, software, database structure, content arrangement, visuals and documentation are the exclusive intellectual property of Aze Ventures LTD or its licensors, protected under Law No. 2000/011 of 19 December 2000 on Copyright and Neighbouring Rights in Cameroon.
Users receive only a limited, non-exclusive, non-transferable licence to use the Platform for its intended purpose. No User may copy, reproduce, modify, distribute, reverse engineer, commercially exploit or misuse any part of the Platform without prior written authorization from Aze Ventures LTD.
Article 25 — Applicable Law and Cameroonian Legal Framework
These Terms are governed by the laws of the Republic of Cameroon. The following legislation is particularly applicable to the operation of the Platform:
- Law No. 2024/017 of 23 December 2024 on Personal Data Protection;
- Law No. 2010/012 of 21 December 2010 on Cybersecurity and Cybercrime;
- Law No. 2010/013 of 21 December 2010 regulating Electronic Communications;
- Law No. 2010/021 of 21 December 2010 regulating Electronic Commerce;
- Law No. 2011/012 of 06 May 2011 on Consumer Protection;
- Law No. 2003/004 of 21 April 2003 on Banking Secrecy;
- The Cameroonian Penal Code (Law No. 65/LF/24 of 12 November 1965 as amended), applicable to fraud, theft, misappropriation of funds, forgery of documents and any criminal conduct by Users on the Platform.
Article 26 — Amendments
Aze Ventures LTD may amend these Terms to reflect operational, legal, technical or business changes. Material changes will be communicated by email, push notification, in-application notice or website publication, no later than thirty (30) days before taking effect.
Continued use of the Platform after the effective date of updated Terms constitutes acceptance of the modifications. The current version of these Terms is always accessible at www.azefarms.com/terms.
Article 27 — Dispute Resolution
27.1 Internal Resolution
Users are encouraged to submit disputes first through Aze Ventures LTD customer support at support@azefarms.com for internal resolution. Aze Ventures LTD will investigate and seek to resolve disputes within a reasonable timeframe, with access to order, GPS, payment, communication and claim data as necessary.
27.2 Applicable Jurisdiction
Where no amicable resolution is reached, disputes shall be submitted to the competent courts of the Republic of Cameroon, subject to mandatory applicable law.
Article 28 — Contact Information
| Legal name | Aze Ventures LTD |
| Trade Register | [TO BE COMPLETED] |
| NIU | [TO BE COMPLETED] |
| Registered address | [TO BE COMPLETED], Republic of Cameroon |
| General support | support@azefarms.com |
| Legal contact | legal@azefarms.com |
| Privacy contact | privacy@azefarms.com |
| Website | www.azefarms.com |
| Terms URL | www.azefarms.com/terms |
© 2026 Aze Ventures LTD — Aze Farms Platform — All rights reserved.
www.azefarms.com